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By Fiorenzo Franceschini

ISBN-10: 1574443216

ISBN-13: 9781574443219

A flexible guide that may be used to stimulate product innovation, benchmarking research, and engineering layout, this e-book is going past idea to supply proper complex equipment and strategies that readers can follow of their paintings for either brief- and long term effects. the writer hyperlinks caliber functionality Deployment (QFD) with different caliber layout thoughts and discusses techniques for bettering its effectiveness. He additionally highlights tools for choosing a product's technical good points. genuine implementation case reviews and diverse examples illustrate the thoughts, together with the Qualitometro strategy for designing and measuring caliber within the provider quarter.

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Sample text

Should the list become too long, each requirement is grouped into more generalized categories, until at most 20 or 30 requirement categories are determined. To rationally group requests into similar categories, affinity diagrams or the hierarchical cluster analysis [Urban and Hauser, 1993], for example, may be used. Affinity diagrams allow us to define clusters of requirements, according to the type of function they serve or to the type of problems involved, starting from the initial cluster of requisites.

A short description of techniques and supporting tools grouped into specific macroareas, corresponding to well-defined steps of the design process, follows. Within any macroarea, we define some specific classes to offer a sufficiently clear SL3216-ch02-Frame Page 13 Monday, October 29, 2001 6:24 PM Tools and Supporting Techniques for Design Quality 13 reference framework. For each tool a brief presentation and some bibliographical references for further investigations are also given. 1 FIRST MACROAREA The first macroarea is about new design start-up and refers to market studies and quality function deployment (QFD).

3 show what has been done to make the design process easier and more efficient. They particularly reveal the new role played by organizational tools, formerly not included in the design process. This obviously does not mean that technological tools have stopped their growth, but that the true great novelty is about systemic or organizational supports. 3 we may observe that some design activities are not adequately supported, for example, the explication of internal and external design activities for the technological dimension, and the design qualification for the economic–organizational dimension.

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Advanced Quality Function Deployment by Fiorenzo Franceschini

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